The Ultimate Guide to Employee Experience

Just like strategy, consulting, and culture, the term employee experience is often perceived as vague at best, and frivolous at worst.

You may be asking: What exactly is it, and why do I need one?

Korn Ferry reports that organizations double profitability when they improve their employee experience. Gallup calls “untapped human capital” the next great global resource. That’s why employee experience has been called the next competitive frontier in business.

In this piece, we take a comprehensive look at what employee experience (or EX) really is, why it matters, and how it impacts your bottom line - whether you have 10 employees, or 10,000.